Frequently Asked Questions

Excellent question. As you may already have learned, many places that offer services such as ours do not do their own work, they ship it out to another location in another city, state, or even worse, another country. But when you choose us to perform your work, you can rest assured that your project is safe and secure under one roof. We perform 99% of all work on site. We are experts in what we do. When you contact us, you will speak directly with the people who will be performing the work on your project, not just a clerk who is taking an order. And by performing the work on-site, we can offer faster turn-around times. (Same day service is often available upon request.) We invite you to call or stop by our facility and meet our staff today!

Either way is fine. If you choose to ship your materials to us, you can easily place your order online and then ship your package to us. When shipping, we recommend you ship them in a well padded box via a trackable carrier such as UPS, Fed-EX, or Priority Mail (flat rate boxes are especially easy to use). Please be sure to include a copy of your order, including your contact information (name, address, phone number and email address) in the package so we know who it is from.

YES! Depending on your location and the type of project you have, we may be able to help you out. Give us a call to discuss your needs and to see if we can help you get your project to us.
YES! We have tried to list the most common items that we can transfer here however it would be impossible to list every service we offer. If you have a need that you do not see here, simply give us a call. We have an extensive network of partners around the country, so in the event you have a need that we can not accommodate, we will be glad to point you in the right direction.

Typical turn-around time for our projects is 2-3 weeks. This is completely dependent on the type of project you have and how busy we are at the moment. We always try to meet our clients needs however, so if your project has a specific deadline, simply let us know and we will do everything we can to accommodate it. For a more specific estimate of our current turn-around time for your specific project, give us a call.

YES! Since most of our work is done on our premises, we have full control of our workflow. If you need something right away, simply let us know. We always do our best to accommodate our clients needs and in many cases we are able to get projects done the same day that it is dropped off. Of course, this depends on the type of project that it is. Give us a call to discuss your specific needs.
Yes we can! YouTube has certainly changed how we share our lives with the world! Knowing the ins and outs of things like editing formats and compression is essential to a successful uploading to YouTube. We take pride in knowing what it takes to do this and would love to help share your video with the world on YouTube.
Yes we can! We will first need to inspect the damaged tape to see if it can be repaired, but in most cases we can repair ripped, torn, crushed, smashed, and water and smoke damaged tapes. Give us a call to discuss your options.
Give us a call! This is what we do, we’d love to speak with you and answer all of your questions.


Envision Video Services
224 Boulevard
Hasbrouck Heights, NJ 07604

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